Cancellation Policy

• We understand that sometimes plans change. Hence, to make it light on your pocket, we are only charging a 21% advance, which is on a non-refundable basis.

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NOTE:

 

• 21% advance payment is non-refundable at all times, as stated above. 

• If you have paid any amount over this 21%, it stands applicable for a credit only if the cancellation is informed 7 days or more in advance. You will be able to avail the credited amount for any future booking at any of our properties.

• If informed within 7 days of the standard check-in time (1 pm), the amount shall be adjusted against the cancellation fee. 

• For any other queries, please reach out to us at reservations@ostel.co.in